CPQ Callback Triggering Reference Guide

CPQ Callback Triggering Reference Guide

Admin level users can configure the system to trigger a JSON response for a callback or fallout notification to be sent to a given endpoint and associate that to a specific CPQ workflow step (for example, Priced, Quoted, Sent, etc.).

If CPQ External Integration is configured, when a user runs through a CPQ quote and they progress the quote through various stages of the workflow, the system will initiate a "callback" api call and send a JSON response to the configured URL. The JSON response includes such details as the account name, deal, quote identifier, locations, and much more. 

The CallBack (Fallout) response provides only those locations that did not generate a solution (i.e., "No Solution Found" and "No Solution Found - Final"). 

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